Terms & Conditions
A legal disclaimer
🔐 Legal & Website Use
-
By using our website and booking services, you agree to Compton Clean Crew’s Terms, Conditions, and Privacy Policy.
-
All content, branding, and services on our site are the property of Compton Clean Crew and may not be copied or reproduced without written permission.
-
Services are currently offered in Austin, TX and nearby areas.
Terms & Conditions + Refund Policy-
-
Effective Date: 08/02/2025
Company: Compton Clean Crew
Service Area: Austin, Texas & Surrounding Areas
-
Thank you for choosing Compton Clean Crew — your partner in eco-luxury cleaning for short-term rentals. By subscribing to one of our membership plans, you agree to the following terms:
-
🌿 Membership & Billing
-
All memberships are billed monthly and auto-renew unless canceled.
-
Each plan includes a set number of cleanings per month. Unused cleanings do not roll over.
-
Add-on services are billed separately based on selection.
-
You may update or cancel your membership via your client dashboard or by contacting us.
-
🏠 Property Access
-
You agree to provide clear and secure access to the property (e.g., entry codes, smart locks, or key drop).
-
If our team cannot access the property at the scheduled time, the visit may be considered fulfilled and non-refundable.
-
🧾 Cancellations & Refunds
-
Cancel anytime with at least 7 days' notice before your next billing cycle to avoid renewal charges.
-
If no cleanings have been used during the current billing period, you're eligible for a full refund.
-
If services have already been provided, a partial refund may be issued at our discretion.
-
No refunds are issued for unused cleanings after the billing cycle has renewed.
100% Guaranteed
Satisfaction
-
💚 Service Satisfaction
-
If you're not satisfied with a cleaning, let us know within 24 hours and we'll offer a free re-clean or service credit.
-
Our goal is 5-star quality every time — guaranteed.